Return Policy

Return Instructions

  • Obtain your Return Merchandise Authorization (RMA) # by emailing or calling us at support@shearblissoc.com
    or toll-Free (888) 268-1388 (Mon-Fri 8:30 AM - 5 PM Pacific Time. Closed Sat-Sun.)
  • Include all gifts with purchases associated with the items purchased.
  • Include a copy of your invoice with the RMA# for your return shipment.
  • Mail your return to our warehouse located at:
    ShearBlissOC.com
    1047 S Placentia Ave
    Fullerton, CA 92831
    1. Please note that you must contact ShearBlissOC.com within 30 days of shipment receipt date regarding product issues or delivery status. ShearBlissOC.com cannot be held responsible for such issues if contacted beyond 30 days from the date of shipment receipt.

    2. Please note that we are unable to process walk-in returns.
    3. All returns are subject to inspection and must be in the original seal and packaging to be accepted.
    4. Customers are responsible for return shipment charges unless otherwise stated when the RMA# is issued.
    5. We encourage shipping returns with tracking as we are not responsible for returned items that become damaged or lost in transit.
    6. Return Policy

      30-day return policy on all orders

    7. Returns are only accepted on defective / unopened items within 30 days of shipment receipt date.
    8. All returns are subject to inspection and must be in the original seal and packaging to be accepted.
    9. We are NOT responsible for returned items that become lost or damaged in transit.
    10. Gift with Purchase Policy

      ShearBlissOC.com reserves the right to substitute and upgrade the free gift(s) to items of equal or greater value, at no additional charge and without further notice.

      Backorder Policy

      In the rare case that an item becomes backordered, a notification email will be sent to you. The full payment for the order is due at the time of order placement. This helps us secure any backordered products from the manufacturer as soon as they become available.